Juya takes your personal information very seriously. On this page, we are fully transparent about what data we collect, why we collect it, and how we keep it safe.
Everything we collect and why — fully disclosed and transparent.
All your information is fully secured with bank-grade encryption.
You have full rights to view, correct, or delete your personal information.
Your data is never sold to any third party.
Learn which cookies we use and how to manage them.
We do not collect data from anyone under 18 — a strict policy applies.
🔒 Summary: Juya never sells your data, never allows third parties to misuse it, and keeps all information secured with bank-grade SSL encryption. Your data belongs to you.
Juya (juya.bio) takes your privacy very seriously. This Privacy Policy explains how Juya collects, uses, stores, and protects your personal information.
By using the Juya website or mobile app, you agree to this Privacy Policy. This policy should be read alongside Juya's Terms and Conditions.
We want you to use Juya with complete confidence. That is why this document is written in plain, straightforward language — cutting through legal jargon to tell you exactly what you need to know.
💡 Keep in Mind: This Privacy Policy may be updated at any time. If changes are made, you will be notified via SMS or in-app notification.
Juya collects only the information necessary to provide its services. We do not ask for anything beyond what is needed.
| Type of Information | Description | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | OTP, notifications, support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Withdrawals |
| Device Information | IP address, Device ID, OS | Security & Fraud Prevention |
| Gaming Information | Game History & Betting Records | Service Improvement & Dispute Resolution |
| Cookie Data | Session cookies, preference settings | Enhancing User Experience |
ℹ️ Important: Juya never stores your full bank account number or card number.
Juya uses your information only for the following purposes:
We never sell your data to advertising networks or share it with unrelated third parties.
Juya uses industry-leading technology to keep your data secure.
All data is retained while your account is active. After account closure, certain information may be kept for up to 5 years as required by law. After that period, all data is permanently deleted.
🔐 Rest Assured: Juya's servers are monitored 24/7 by a dedicated security team. Any unusual activity is flagged immediately.
Juya never sells your data. However, limited information may be shared with certain trusted parties in order to deliver our services:
All such parties operate under strict confidentiality agreements and are not permitted to share your information with anyone else for any purpose.
⚠️ Warning: Juya never sells your data to advertisers, marketing companies, or data brokers.
Juya uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working.
Juya respects your rights over your data. You have the following rights:
Submit any data-related requests to the Juya support team. We will respond within 7 business days. Requests will be processed after your identity has been verified.
If you wish to permanently delete your account, please contact our support team. Please note that certain information may need to be retained for a specified period as required by law.
💡 Did You Know: You can view and update much of your information yourself by logging into your account and visiting "Profile Settings".
Juya's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from minors.
If a parent or guardian discovers that their child under 18 is using Juya, please contact our support team immediately. We will close the account and delete all associated data.
🚫 Strict Policy: If a minor is detected, Juya immediately closes the account, securely deletes all associated data, and notifies the family.
In the event of any unauthorised access or data breach within Juya's systems, Juya will take the following steps:
Juya has never experienced a data breach. Even so, we remain vigilant at all times.
Juya's primary servers are located in Bangladesh and the surrounding region. In some cases, data may be processed in other countries for technical reasons.
We have strict data protection agreements in place with all countries to which data may be transferred. The data protection standards of these countries are equivalent to or higher than those of Bangladesh.
Juya may update this Privacy Policy from time to time. When significant changes are made:
Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any privacy-related questions, concerns, or requests, you can reach out to juya's Data Protection Team. We aim to respond within 48 hours.
✅ Rest Assured: We treat every privacy-related request with the utmost seriousness. No request goes ignored.
Safe & Trusted
Juya puts your privacy first. Start gaming today in a safe and transparent environment.